1. Shipping Coverage
ZAREVIQUE strictly delivers within the United States. We do not process or deliver international orders outside of the US at this time.
2. Shipping Rate
- Flat Rate Shipping: We charge a flat rate of $10.99 on all standard orders across the United States.
- All shipping costs are clearly calculated and displayed at checkout before you complete your payment.
3. Processing Time
- All orders are processed within 1 to 3 business days (Monday – Friday).
- Orders placed after 05:00 PM (EST) or during weekends and federal holidays will begin processing on the next working business day.
4. Transit Time
- Standard transit time for shipping across the United States takes 3 to 7 business days after the order has been processed and dispatched.
5. Total Delivery Timeline
- Total Estimated Delivery Time: 4 to 10 business days (1–3 business days processing + 3–7 business days transit).
6. Tracking and Notifications
Once your order is packed and dispatched, you will automatically receive a shipping confirmation email containing a carrier tracking number and link. You can use this link to monitor the real-time status of your package.
7. Delivery Methods
We partner with reliable United States carriers (such as USPS, UPS, or FedEx) to ensure your dresses are delivered safely and efficiently to your physical shipping address.
8. Failed Deliveries or Incorrect Addresses
Customers are responsible for providing an accurate and complete shipping address during checkout.
- If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for re-shipping costs.
- Please double-check your shipping details before placing your order.
9. Additional Shipping Policies
- Split Shipments: If your order contains multiple items, they may occasionally be shipped in separate packages to ensure faster processing. No additional shipping fee will be charged in such cases.
- Damaged Packages: If your parcel arrives visibly damaged, please take photos of the package and contents immediately and contact us at support@zarevique.store within 48 hours of delivery so we can assist you.
- Delivery Confirmation and Missed Deliveries: Once the carrier marks the package as “Delivered,” it is considered completed. If you miss a delivery attempt, the carrier will usually leave a notice or schedule a redelivery.
- Lost or Missing Packages: If your tracking number shows “Delivered” but you have not received your parcel, please check around your property or with neighbors. If it is still missing, notify our support team within 5 days of the marked delivery date.
- Order Changes After Checkout: Due to fast processing times, address modifications or order cancellations must be requested immediately within 2 hours of placing the order by emailing support@zarevique.store. Once an order is processed, changes cannot be guaranteed.
- Responsibility After Delivery: ZAREVIQUE is not liable for lost, stolen, or misplaced packages after the shipping carrier confirms successful delivery to the address provided.
- Holidays and Weekends: We do not process or ship orders on weekends (Saturday and Sunday) or official US federal holidays. Operations resume on the following business day.
Contact for Shipping Support
For any questions, tracking issues, or support regarding your shipment, please reach out to us:
- Store Name: ZAREVIQUE
- Primary Address: 2147 NW 100th St, Miami, FL 33147, United States
- Email: support@zarevique.store